.support-shell{
  margin-top:34px;
  display:grid;
  grid-template-columns:minmax(260px,.8fr) minmax(320px,1.2fr);
  gap:18px;
  align-items:stretch;
}
.support-panel{
  background:linear-gradient(180deg,#1a1130,#120a1f);
  border:1px solid rgba(168,85,247,.24);
  border-radius:18px;
  padding:20px;
  overflow:hidden;
}
.support-panel h3{
  font-family:'Oswald',sans-serif;
  color:#fff;
  font-size:1.28rem;
  text-transform:uppercase;
  margin-bottom:6px;
}
.support-panel p,.support-note{
  color:var(--muted);
  font-size:.92rem;
}
.support-grid{
  display:grid;
  grid-template-columns:1fr 1fr;
  gap:10px;
  margin-top:14px;
}
.support-field{
  display:flex;
  flex-direction:column;
  gap:6px;
}
.support-field.full{grid-column:1/-1}
.support-field label{
  color:#e7defb;
  font-family:'Oswald',sans-serif;
  font-size:.8rem;
  letter-spacing:.6px;
  text-transform:uppercase;
}
.support-field input,.support-field select,.support-field textarea{
  width:100%;
  background:rgba(10,6,18,.7);
  border:1px solid rgba(168,85,247,.24);
  border-radius:11px;
  color:#fff;
  font:inherit;
  padding:12px 13px;
  outline:none;
}
.support-field textarea{
  min-height:108px;
  resize:vertical;
}
.support-actions{
  display:flex;
  flex-wrap:wrap;
  gap:10px;
  margin-top:14px;
}
.support-actions .btn{padding:11px 18px;font-size:.86rem}
.support-status{
  margin-top:12px;
  min-height:22px;
  color:#c79bff;
  font-size:.9rem;
}
.account-prereq{
  display:grid;
  gap:4px;
  border:1px solid rgba(245,184,51,.25);
  background:rgba(245,184,51,.08);
  color:#ffe8ac;
  border-radius:12px;
  padding:11px 12px;
  margin-top:12px;
  font-size:.88rem;
}
.account-prereq b{
  color:#fff;
  font-family:'Oswald',sans-serif;
  text-transform:uppercase;
  letter-spacing:.35px;
}
.btn-danger{
  border-color:rgba(255,90,120,.32)!important;
  color:#ffc4d0!important;
}
.btn-danger:hover{
  background:rgba(255,90,120,.12)!important;
}
.support-chat{
  display:flex;
  flex-direction:column;
  min-height:452px;
}
.support-messages{
  flex:1;
  display:flex;
  flex-direction:column;
  gap:10px;
  padding:12px;
  margin-top:12px;
  background:rgba(10,6,18,.38);
  border:1px solid rgba(168,85,247,.16);
  border-radius:14px;
  overflow:auto;
  max-height:420px;
}
.support-msg{
  max-width:88%;
  border-radius:14px;
  padding:10px 12px;
  font-size:.92rem;
  color:#f5efff;
  background:rgba(255,255,255,.06);
  border:1px solid rgba(255,255,255,.08);
}
.support-msg.player{
  align-self:flex-end;
  background:linear-gradient(180deg,var(--gold),var(--gold2));
  color:#2a1800;
}
.support-msg.ai{border-color:rgba(245,184,51,.26)}
.support-msg.staff,.support-msg.support{
  align-self:flex-start;
  border-color:rgba(65,215,122,.36);
  background:rgba(65,215,122,.10);
}
.support-msg.staff small,.support-msg.support small{color:#b9f5c9}
.support-msg small{
  display:block;
  opacity:.72;
  margin-bottom:3px;
  font-size:.72rem;
}
.ticket-list{
  margin-top:16px;
  display:flex;
  flex-direction:column;
  gap:9px;
}
.ticket-item{
  border:1px solid rgba(168,85,247,.18);
  background:rgba(255,255,255,.04);
  border-radius:12px;
  padding:11px 12px;
  cursor:pointer;
}
.ticket-item:hover{border-color:rgba(245,184,51,.34)}
.ticket-item b{color:#fff;font-family:'Oswald',sans-serif}
.ticket-item span{display:block;color:var(--muted);font-size:.82rem}
.purchase-card{
  border:1px solid rgba(168,85,247,.18);
  background:rgba(255,255,255,.04);
  border-radius:12px;
  padding:11px;
}
.purchase-card b{
  display:block;
  color:#fff;
  font-family:'Oswald',sans-serif;
}
.purchase-card span{
  display:block;
  color:var(--muted);
  font-size:.82rem;
}
.purchase-progress{
  position:relative;
  height:8px;
  border-radius:999px;
  overflow:hidden;
  background:rgba(255,255,255,.08);
  margin:9px 0;
}
.purchase-progress i{
  display:block;
  height:100%;
  border-radius:999px;
  background:linear-gradient(90deg,#f5b833,#a855f7);
}
.purchase-card button{
  margin-top:9px;
  border:1px solid rgba(168,85,247,.3);
  background:rgba(168,85,247,.11);
  color:#efe8ff;
  border-radius:10px;
  padding:8px 10px;
  font-family:'Oswald',sans-serif;
  font-weight:700;
  text-transform:uppercase;
  cursor:pointer;
}
.account-badge{
  display:inline-flex;
  align-items:center;
  gap:7px;
  color:#b9f5c9;
  border:1px solid rgba(65,215,122,.25);
  background:rgba(65,215,122,.08);
  border-radius:30px;
  padding:6px 11px;
  margin-top:10px;
  font-size:.82rem;
}
.account-badge > span:last-child{
  min-width:0;
  overflow:hidden;
  text-overflow:ellipsis;
  white-space:nowrap;
}
button.account-badge{
  font:inherit;
  cursor:pointer;
}
.account-badge:hover{
  border-color:rgba(65,215,122,.45);
  background:rgba(65,215,122,.12);
}
.account-badge-top{
  margin-top:0;
  max-width:178px;
  overflow:hidden;
  text-overflow:ellipsis;
  white-space:nowrap;
}
.skin-avatar{
  position:relative;
  flex:0 0 auto;
  width:28px;
  height:28px;
  display:inline-flex;
  align-items:center;
  justify-content:center;
  overflow:hidden;
  border-radius:8px;
  border:1px solid rgba(245,184,51,.28);
  background:linear-gradient(180deg,rgba(245,184,51,.2),rgba(168,85,247,.18));
  color:#ffe8ac;
  font-family:'Oswald',sans-serif;
  font-weight:700;
  line-height:1;
}
.skin-avatar::before{
  content:var(--avatar-initial, "?");
  position:absolute;
  inset:0;
  display:flex;
  align-items:center;
  justify-content:center;
  background:
    linear-gradient(135deg,rgba(65,215,122,.22),rgba(168,85,247,.32)),
    radial-gradient(circle at 30% 22%,rgba(245,184,51,.38),transparent 38%);
}
.skin-avatar img{
  position:absolute;
  inset:0;
  width:100%;
  height:100%;
  object-fit:cover;
  image-rendering:pixelated;
  opacity:0;
  transition:opacity .16s ease;
}
.skin-avatar-loaded img{
  opacity:1;
}
.skin-avatar-top{
  width:22px;
  height:22px;
  border-radius:6px;
  font-size:.72rem;
}
.skin-avatar-profile{
  width:34px;
  height:34px;
  border-radius:9px;
  font-size:.9rem;
}
.account-alert-badge{
  display:inline-flex;
  align-items:center;
  justify-content:center;
  min-width:24px;
  height:24px;
  border-radius:999px;
  padding:0 7px;
  background:linear-gradient(180deg,#f5b833,#e8941c);
  color:#2a1800;
  font-weight:800;
  font-size:.78rem;
  border:0;
  cursor:pointer;
}
.account-dashboard{
  margin-top:16px;
  display:grid;
  gap:13px;
}
.account-dashboard h4{
  color:#fff;
  font-family:'Oswald',sans-serif;
  font-size:.98rem;
  text-transform:uppercase;
  margin-bottom:8px;
}
.account-alerts{
  display:grid;
  gap:8px;
}
.account-alert{
  border:1px solid rgba(168,85,247,.2);
  background:rgba(255,255,255,.045);
  color:#efe8ff;
  border-radius:12px;
  padding:11px 12px;
  font-size:.86rem;
}
.account-alert strong{
  display:block;
  color:#fff;
  font-family:'Oswald',sans-serif;
  text-transform:uppercase;
  letter-spacing:.35px;
  margin-bottom:2px;
}
.account-alert span{
  display:block;
  color:#d8d0e8;
}
.account-alert em{
  display:block;
  margin-top:7px;
  color:#b9f5c9;
  font-style:normal;
  font-size:.78rem;
}
.account-alert.attention{border-color:rgba(245,184,51,.45);background:rgba(245,184,51,.09)}
.account-alert.pending{border-color:rgba(168,85,247,.36);background:rgba(168,85,247,.09)}
.account-alert.success{border-color:rgba(80,220,145,.34);background:rgba(80,220,145,.08)}
.account-alert.info{border-color:rgba(90,170,255,.28);background:rgba(90,170,255,.07)}
.account-action-panel{
  display:grid;
  gap:9px;
}
.account-action{
  display:grid;
  grid-template-columns:1fr auto;
  gap:10px;
  align-items:center;
  border:1px solid rgba(168,85,247,.2);
  background:linear-gradient(135deg,rgba(20,12,34,.88),rgba(32,18,55,.62));
  border-radius:13px;
  padding:11px 12px;
}
.account-action strong{
  display:block;
  color:#fff;
  font-family:'Oswald',sans-serif;
  text-transform:uppercase;
  letter-spacing:.35px;
}
.account-action span{
  display:block;
  color:#d8d0e8;
  font-size:.84rem;
}
.account-action button{
  border:1px solid rgba(245,184,51,.38);
  border-radius:10px;
  background:rgba(245,184,51,.12);
  color:#ffe3a3;
  font-family:'Oswald',sans-serif;
  font-weight:700;
  text-transform:uppercase;
  padding:9px 11px;
  cursor:pointer;
  white-space:nowrap;
}
.account-server-card{
  border:1px solid rgba(168,85,247,.2);
  background:rgba(255,255,255,.04);
  border-radius:14px;
  padding:13px;
}
.account-stats{
  display:grid;
  grid-template-columns:repeat(2,minmax(0,1fr));
  gap:8px;
}
.account-stat{
  border:1px solid rgba(168,85,247,.14);
  background:rgba(10,6,18,.4);
  border-radius:11px;
  padding:9px 10px;
}
.account-stat--wide{
  grid-column:1/-1;
  border-color:rgba(245,184,51,.22);
  background:linear-gradient(180deg,rgba(245,184,51,.09),rgba(168,85,247,.06));
}
.account-stat span{
  display:block;
  color:var(--muted);
  font-size:.72rem;
  text-transform:uppercase;
  letter-spacing:.4px;
}
.account-stat b{
  display:block;
  color:#fff;
  font-size:.92rem;
  margin-top:2px;
  overflow:hidden;
  text-overflow:ellipsis;
  white-space:nowrap;
}
.store-support-cta{
  display:flex;
  justify-content:center;
  margin-top:18px;
}
.support-launcher{
  position:fixed;
  right:22px;
  bottom:22px;
  z-index:90;
  display:none;
  align-items:center;
  justify-content:center;
  min-width:138px;
  border:0;
  border-radius:14px;
  padding:14px 18px;
  background:linear-gradient(180deg,var(--gold),var(--gold2));
  color:#2a1800;
  font-family:'Oswald',sans-serif;
  font-weight:700;
  letter-spacing:.5px;
  text-transform:uppercase;
  box-shadow:0 16px 38px rgba(245,184,51,.38);
  cursor:pointer;
}
body[data-page="loja"] .support-launcher{display:flex}
.support-widget{
  position:fixed;
  right:22px;
  bottom:84px;
  z-index:100;
  width:min(430px,calc(100vw - 28px));
  max-height:min(720px,calc(100vh - 110px));
  display:none;
  flex-direction:column;
  background:linear-gradient(180deg,#1a1130,#120a1f);
  border:1px solid rgba(168,85,247,.34);
  border-radius:18px;
  padding:16px;
  box-shadow:0 28px 80px rgba(0,0,0,.62);
}
.support-widget.is-open{display:flex}
.support-widget-head{
  display:flex;
  align-items:flex-start;
  justify-content:space-between;
  gap:12px;
}
.support-widget-head h3{
  color:#fff;
  font-family:'Oswald',sans-serif;
  font-size:1.16rem;
  text-transform:uppercase;
}
.support-widget-head p{
  color:var(--muted);
  font-size:.84rem;
}
.support-widget-head button{
  width:34px;
  height:34px;
  border-radius:10px;
  border:1px solid rgba(168,85,247,.24);
  background:rgba(255,255,255,.06);
  color:#fff;
  cursor:pointer;
}
.support-widget .support-messages{
  min-height:170px;
  max-height:240px;
}
.support-guidance{
  border:1px solid rgba(168,85,247,.2);
  background:rgba(255,255,255,.04);
  border-radius:12px;
  padding:10px 11px;
  margin:10px 0;
}
.support-guidance strong{
  display:block;
  color:#fff;
  font-family:'Oswald',sans-serif;
  text-transform:uppercase;
  letter-spacing:.35px;
  font-size:.92rem;
}
.support-guidance span{
  display:block;
  color:var(--muted);
  font-size:.82rem;
  margin-top:2px;
}
.support-guidance.is-locked{
  opacity:.72;
}
.support-suggestions{
  display:flex;
  flex-wrap:wrap;
  gap:7px;
  margin-top:9px;
}
.support-suggestions button{
  border:1px solid rgba(245,184,51,.28);
  background:rgba(245,184,51,.08);
  color:#ffe3a3;
  border-radius:999px;
  padding:7px 10px;
  font-size:.76rem;
  cursor:pointer;
}
.support-suggestions button:disabled{
  opacity:.45;
  cursor:not-allowed;
}
.support-account-modal .box{
  max-width:520px;
}
@media(max-width:860px){
  .support-shell{grid-template-columns:1fr}
  .support-grid{grid-template-columns:1fr}
  .account-badge-top{display:none!important}
  .account-alert-badge{display:none!important}
}
@media(max-width:560px){
  .account-action{
    grid-template-columns:1fr;
  }
  .account-action button{
    width:100%;
  }
  .support-launcher{
    right:14px;
    bottom:14px;
    min-width:118px;
    padding:12px 14px;
  }
  .support-widget{
    right:10px;
    bottom:72px;
    width:calc(100vw - 20px);
    max-height:calc(100vh - 92px);
  }
}